Outstanding Clinical Care Model
Our patient-centered model works to improve health outcomes.
Our robust patient-centered clinical care model, which is URAC accredited, enables us to deliver high-touch support to promote adherence, close gaps in care and improve health outcomes. Using our highly informative claims data and 360-degree view of the patient, we can identify patients who can benefit from additional support. By combining this knowledge with evidence-based guidelines, and leveraging our relationships with members, pharmacists and prescribers, we can deliver meaningful interventions that improve health.
Built on proven practices, our service model is focused on providing superior service for members. Through our outstanding customer care center, award-winning web portal and best-in-class communications we ensure that education and engagement work together to improve health.
- Get proven clinical programs that offer additional support for adherence, misuse and abuse (i.e. opioids) and condition-specific needs
- Receive real time, 24/7 personalized support for members via the latest in omni-channel engagement
- Get best-in-class care with our use of 360-degree patient data and evidence-based guidelines
- Experience improved outcomes with robust member support to promote adherence and close gaps in care
- Give members secure, user-friendly access to Navitus member portal to answer benefit questions
The Bottom Line
When you work with a fully transparent and pass through PBM the results are a given, but the experience is unique. Our expert advisors will lead you into a new adventure in pharmacy benefit management where you’ll get:
• A Clear View into your pharmacy benefit costs and savings opportunities
• The Guidance to get your benefit management going in the right direction
• Peace of mind that our expertise and experience are on your side every day
As a result, we make managing your Rx benefits feel less like work and more play. On top of that, our clients experience a substantial savings of 10-15%. We call it Pharmacy Benefits Reinvented.
Here are a few highlights of our results:
Consultants & plan sponsors: Have a question?
Members: Please call the number on back of your ID card. Clients: Contact your client services rep.