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Member Portal

Visit the member portal for all your needs, including all Prior Authorization information


At Navitus, we are closely monitoring the Novel Coronavirus (COVID-19) outbreak. For the latest information about the spread of the virus and how to protect yourself, visit WHO Novel Coronavirus 2019, CDC Coronavirus Disease 2019, your state, county and local emergency information websites, as well as Navitus' Coronavirus FAQs to learn more. In the event of a national, regional or local emergency declaration, Navitus will take appropriate actions to ensure members have access to necessary medication in the impacted areas.

Useful Contacts

Prior Authorization Team

Phone - Main Line
(866) 333-2757
FAX - Commercial
(855) 668-8551
FAX - Medicare
(855) 668-8552
FAX - Medicaid
(855) 668-8553
Mailing Address
Navitus Health Solutions LLC
Attn: Prior Authorizations
1025 West Navitus Drive Suite 600
Appleton, WI 54913

Frequently Asked Questions

We are devoted to our members and their satisfaction and health is our top priority. High-touch, personalized service and our member web portal are two of the ways we help our members save time and money and stay healthy. We understand how important it is for you to get the prescriptions you need when you need them. We are here to help you.

Following is a list of frequently asked questions from members. For even more information specific to your plan, please log into the Member Portal.